[Resolved] Naaptol — wrong product delivered

sattanand chauhan

from Chennai, Tamil Nadu

Address:

Thane, Maharashtra, 400607

Dear sir,

I have ordered a phone from naaptol which of different specification but delivered product is of different specification. I asked cs team to get replaced my product the cs team told to solve my query within 2 days.
After 2 days without replacing and talking to me closed my query without resolving.

Plz help me to get my money back or to get specified product which i have ordered.
Wrong product receivedclosed
Complaint id: 27179607 complaint date: thursday, 17 aug 20

Order no.38414913

Thanks and regards
Sakshi
[protected]

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Aug 21, 2017

Complaint marked as Resolved

Noting has been done by the company till now. Regards Sakshi

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Naaptol Online Shopping Customer Care's response Dear Customer,

We have booked correct product as per the call records of order call and as you have purchesed a brabded product so we are ubanle to provide replace/refund against the same.we have tried calling you twice but your registered contact no. was switched off. Team Naaptol

Aug 23, 2017

Updated by sattanand chauhan Since Naptol is not bothered about 10 days returned policy which they have mentioned in their article so better to remove from you site and TV adds which are continuously on air.

Thanks for delivering pathetic product and making me feel guilty buying from you.

Thanks for responding you are right and I am wrong as a consumer and you are right as compony. Who never cares their costumer.

Regards,
Sakshi

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Comments

natish1

from Chennai, Tamil Nadu

@chauhan Naaptol is a fraud, scam site founded by fraudster -Manu Agarwal & Mohamed Khan

So I would advise to send email to all Mitsui guys Shinchi & Morimotto & CCing founder & fraundster Manu & Khan.Email are below,

shinichi.[protected]@naaptol.com
H.[protected]@mitsui.com
Kaz.[protected]@mitsui.com
S.[protected]@mitsui.com
Kabeer.[protected]@trilegal.com
manu.[protected]@naaptol.com
yusuf.[protected]@naaptol.com
jatin.[protected]@naaptol.com

Cheatol-Delivering Disaster !

natish1

from Chennai, Tamil Nadu

@chauhan. See what they say " as you have purchesed a brabded product so we are ubanle to provide replace/refund against the same". Naaptol just loots money by denying the rights of consumer.send email to all listed above.Also write about Naaptol fraudulent to Ministry of corporate affair by refering http://www.mca.gov.in/MinistryV2/registrarofcompanies.html