Two properties handed to Nestaway.
a) Not answering calls/ emails. Only sending one way (Auto no-reply) emails for paying them the deposit without inventory analysis or payment details. Never heard from them for almost 10 months and now sending email again for refund without inventory accusing us of being fraud and dishonest without any reference or research.
b) No rent received and received for 2 on one apartment and other for 4 months.
c) Raised several service request on Nestaway portal, which they conveniently closed without any response or action.
d) Both houses were left in pathetic condition. We took custody of houses and we borne much more than these security deposit like entrance door damaged, poked cigarettes on our sofas, broke the cupboard door and other cupboard entire glass door. All railing in kitchen cabinet damaged, knobs and scrapped cabinets, sprayed oil on walls, balcony nets damaged, cots, mattress, pillows torn apart, alcohol bottles filled in the loft and cabinets, kitchen sink damaged, chimney damaged.
Please help as Nestaway is continuously threatening us. If fact it is that they owe us for such an agreement made with them and the damage caused to our property Was this information helpful? |
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