They are not giving proper response to the complaint raised. They are neither ready to pick up the product and deliver my ordered goods not refund the money. They are just killing time. There helpline is useless as it provide no help and complaint by email is ineffective as they reply after 1 day and just say they are sorry but do nothing after that. It had been 3 days.
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Nov 10, 2022
Complaint marked as Resolved
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2022
Netmeds Customer Care's response Dear Customer,
We understand your concern regarding a refund against your order[protected]W.
We would like to inform you that we have credited the product amount of Rs 56.85 added to the e-wallet for Glucomol 0.5% Eye Drops 5ml qty 1 and Rs. 246.49 added to the wallet for ISOKON 20mg Capsule 10 s| qty:2.
You can redeem the same in your future purchases with us.
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