[Resolved] Netmeds — refund money

banvarsha

from Jaipur, Rajasthan

Address:

5th Floor, EA Chambers (Express Avenue) No 49 & 50 L, Whites Rd, Royapettah, Chennai, Chennai, Tamil Nadu, 600014

I have ordered some medicines from netmeds on 18th feb, that day they has some issue in their application and unfortunately order was declined but money was debited from my bank. As per per bank money has credited in beneficiary bank account but netmeds is not giving me any response, i am just getting some system generated mails.

They are not responding any more!
I am making this complaint so that i can get it back, amount was 2159 rs.

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Apr 15, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Netmeds Customer Care's response Dear Banvarsha,

Greetings from Netmeds.com!!!

We do understand your concern regarding the order.

We would like to have your registered Email address or Phone number, through which we can pull up some records and get this issue resolved.

Thanks!
Escalation Team.