NSDL e-Governance Infrastructure Complaints & Reviews

Am not able to login to CRA-NSDL website,

Am not able to login to cra-nsdl.com

Password reset is giving me following error,
"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

Please help me to recover my login credentials for cra-nsdl.com

my PRAN NO:[protected]
Registered mail id: [protected]@gmail.com

Note:
Please...

I applied for the pan card approx three before and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
But neither the refund has come...

I paid twice for NSDL Protean PAN CORRECTION/CHANGE Details application, first on 4th April 2023, second on 6th April 2023, but in both attempts, I paid successfully yet a text was displayed stating

"Your request cannot be processed. Please try after some time using returning user option in Login page"

I request a refund or an acknowledgement for both my payments.

My Token Number was [protected]...

Issue: Unable to validate Aadhar Details with bank
Reason for validation: Opening of PPF account
Error Message: The details of Aadhar number used for verification do not match with NSDL. Please use the linked Aadhar number for verification.

I had recently modified my address in Aadhar and also bank. Will it be causing mismatch information with NSDL ? As I have not updated anything on NSDL portal and I could validate/verify...

I have newly registered with e-nps and allotted with pran[[protected]].

I have also completed my first subscription and completed e-sign verification with aadhar. But when i try to login to website with pran to set my i-pin for the first time i am getting the error - 'unauthorized user'

Please help resolve!...

I'm unable to make changes to my PAN data on NSDL site.

I have already received the PAN card and also registered on the Income Tax Portal, Government of India Login Page

PAN: GKEPR2507F...

I want to download epancard but it shows error like "pan entered by you is not in proper status in income tax department database. please write to us at dpr.[protected]@nsdl.co.in with colour copy of pan card to look into the matter." so help me about this issue as soon as possible....

I want to download epancard but it shows error like "pan entered by you is not in proper status in income tax department database. please write to us at dpr.[protected]@nsdl.co.in with colour copy of pan card to look into the matter". So help me about this....

I use nsdl website to create a new pan card. I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.90 using my paytm. Payment was success and after returning it shows as Cannot be processed now. Please try after sometime.

Same thing happened for second time too.

Please help to get the refund amount...

Token Number is [protected]...

I have registered for NPS and after making the payment PRAN got generated but to retrieve that PRAN it is asking for OTP verification over email and phone number. When I my trying verify the OTP it is saying that OTP's are incorrect even though they are correct. I have tried this 5 times after every one hour but it is still not working out and registration is not getting completed. Kindly help me with this issue.

I have one...

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. and after filling all the required details it taken me to payment page and i have made my payment using paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after sometime'. I am not able to proceed further....

I have done all step and pay money but didn't receive message

I have applied for pan card online with option e-kyc authentication through aadhar.
The form was submitted successfully with correct details and payment made via e-banking. But i did not receive otp for aadhar authentication. Pan applied on 06/12/2017
Please check this and revert at the earliest as this is urgent!
My token no. [protected]
Email...

I have done all step and pay money but didn't receive message

I have applied for pan card online with option e-kyc authentication through aadhar.
The form was submitted successfully with correct details and payment made via e-banking. But i did not receive otp for aadhar authentication. Pan applied on 06/12/2017
Please check this and revert at the earliest as this is urgent!

My token no. [protected]br...

Dear sir,

I subscribed nation pension scheme, which waS activated on 22-Dec-2021.
Whenever I am trying to login or reset my password, I am getting error: "Invalid Pran number".

I raised multiple complaints, shared all the scheeshots but the issue is not yet resolved.
Pran No.--[protected]

Please do the needful

Thanking you,
Shubhangi Kashyap...

I Subhorup Bhattacharjee, made a payment regarding PAN update and reprint but application failed, no refund received, alomost 7 days going on . I have complant to your customer support and mail to your team . But I not get any valuable response. I made two applications, both are failed but money was deducted once a time . So I can't understand which one is notable.
I maintioned both of application id and complant token number
Token...

I have the Pran card. I get mails regarding my NPS statement from KCRA. However, when I try to login to NSDL, it says "PRAN is not found in database"....

On date 28/03/2023 transaction for amount of rupees 106.90 & 107.0 was done respectively at time 2:26 pm & 8:39 pm, the transfer was done to PROTEAN eGov Technologies Limited for PAN update. now the reference no. for both transactions are as follows; [protected] &[protected] respectively. So, my concern is that. after the completion of payment process, the screen popped up and their it was written that. the update could not be done due to...

[protected] is my acknowledgment number. I tried to track my pan application which was submitted on[protected], I entered my acknowledgment number and captcha but it is showing an Invalid acknowledgment number. Please look into the issue does this mean my application has errors or is rejected? Do I need to fill in the new one?...

Hi Team,

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from couple of hours.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again...