NTL Call Taxi — Cab came late

Address:

600015

Hello, I have not seen this kind of Pathetic Service from other call Taxi at Chennai except NTL. We booked a trip travel from Saidapet to Chennai Egmore railway station. We have receive confirmation On 25th December 15 @ 01:45 PM. We immediately call driver and confirm the address also explain the route. While we talk to him he was at Ashok Nagar. From Ashok Nagar to Saidapet he took more than an hour. He reached at Saidapet our home @ 02:50 PM. We asked him about the delay. But he immediately started shouting to us and he denied to board us on taxi and left us at the last moment. Train timing is 03:45 PM at Egmore. But he never bother. My dad is a Heart Patient. Please explain do you provide free service to us? You will charge and we also make payments. Then why you people do not care about the passengers. One more thing while we book ask ask the agent to send "Sedan" cab. But she send a "Indica". I hope you would take necessary action again the Vilest driver and the Agent which sent Indica cab without inform us. Please find the driver details for your info. BOOKINGID: A[protected] CAB NO: TN12E2830 DRIVE MOBILE NO: [protected]. Regards Senthil Kumar