NTL Call Taxi — Cab not sent as per booking, no proper response even after the time of booking passed.

Address:	Chennai, Tamil Nadu, 600125
Website:	www.ntltaxi.com

I had booed a NTL call taxi today morning (9th Nov 2015) from perambur to mugalivakkam.Pick -up time 3.30 pm.They conformed the booking but did not send the conformation ID.As I did not get any message from them i kept on tried callling them and asked the status after a long try i got the line and I asked about the status.By that time it was already around 3.50pm.They said they have CABS near by and they will send as soon as possible.BUT THEY DID NOT SEND ANY CAB and even did not inform us.
At last (AFTER ONE HOUR WAITING) I arranged alternate transportation.