NTL Call Taxi — Fraudulant company

Address:

Chennai, Tamil Nadu

This is the first time I had booked NTL for my mother to travel till Central station. The driver sounded cunning over the phone when I spoke. However, after guiding him with direction a number of times, he reached home, and picked up my mother. The total cost came to 640 on my mobile after she was dropped. However, this bugger charged my old mom, who is a senior citizen, Rs. 700. Such a fraudulent company. When I called the driver, he tells me that my mom asked him to keep the luggage till the entrance. I guess, he is a cab driver cum Coolie, the way he spoke to me. When I called the helpline number, that lady who is more dumb than him, gives me an explanation justifying the drivers story. The whole company is a fraud...I have booked a number of taxis' before, but this is the worst ever. If there is a responsible person who is reading this complaint from NTL, please ensure that your staff doesnt cheat their customers, at least not the Senior Citizens of our country. Shame on what has happenned today!!!