OnlineStation.in — Order no. 10421482 return request not processed as promised and no refund

Address:	Mumbai City, Maharashtra
Website:	www.onlinestation.in

Hi,

Here are the order details for Intex Velvet Sofa. My order no. is 10421482.
I had purchased this by ordering (cash on delivery) on their site around 06/04/17. It was specified on the site that it's a sofa-cum-bed. Also I got a call very next day from them that the product would be delivered soon and a CD was being provided to guide me with the installation process. The order which was of Rs 5699 got enhanced to Rs 5999(mentioning COD charges via FedEx)
.Also it was mentioned that refusal/non-payment may enable legal action(refer sec 44, 55, 56 Sale of Goods Act), which surprisingly no other online retailer mentions!

After having made the payment in cash, product was handed to me on 18/04/2017. To my horror, I found the product quite useless and defective too. Besides no CD/DVD was provided for installation process. I then wrote a mail on 19/04/2017 to the onlinestation to take the product back as it has a