| Address: | B1-1002,, shree Saraswati society, 400071 |
I an a consultant - 8504566. I placed an order on 4th August - order no.[protected]. Im not at all happy with oriflame. The products are pathetic, customer service is more pathetic than that. I had a word with one of your manager and told her that I want amount back in the account. Its been told to me that once you guys will receive the products in warehouse then i will get the amount. I waited for you to get products now i called ur customer service desk they were telling me that the amount cannot be refunded in my account and it will get credited to my oriflame account. I didnt like the products and never going to waste my money in buying the products. I called yesterday and had a word with mickson he said the amount can only be credited back in the account when I will cancel the membership and after 60 days I will get the amount. I gave him confirmation over the phone to go ahead and cancel the membership and also he said a mail will be sent to my email id. Iam waiting for confirmation since yesterday but have not received single mail or message.
I called you several times but everytime I receive pathetic customer service. Im not happy with oriflame and will never recommend it to anyone.
I called today also to speak to mickson but couldn't get through to him and the customer support agent said he will call me whenever he is free and genuinely dont know if he will call me or not. This type of pathetic service shows the standard of oriflame.
No customer service, no quality of products and no reliability.
Kindly cancel membership and refund the money asap.
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