[Resolved]  Super Max Pest Control — Not providing service

Address:Mumbai Suburban, Maharashtra

I am a resident of Mumbai, Maharashtra. I had entered into a contract with Super Max Pest Control, the website of the co is www.supemaxpestcontrol.co.in , the contract validity as per the invoice cum receipt is 04/03/2012 to 03/04/2013 and the no of services included is 4. The Contract num is 645. The amount of 1400 was paid via chq. However till date I have availed only 2 services and when I called on 01.03.2013 for availing 3rd service I was denied the same and the reason given was my contract has expired in 12 months. Another reason was you had to call 1 month in advance of expiry for the service. The numbers I was made to call were several and several times.[protected] and [protected] were the 2 regular numbers, the call was hung on me many times. Another reason given was all your services have been done, but when we requested them to show us our signatures on the service provided forms, they rephrased their statements
They told me they had to obtain some approval from the head office before doing pest control service at my place. However that was not the case when I had last time asked for the service.

All these conditions and terms have not been explained or discussed with me at the time of entering the contract. This is as per a customer total loss of 50% of my payment. This is not ethical on the part of the service provider.

My name is Amit Thakur, the contract was entered with my Dad. My contact number is [protected] and [protected]

I am attaching a photo of the receipt.

Please do the needful at the earliest
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Aug 13, 2020
Complaint marked as Resolved 
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I completely agree with you I have also experienced similar kind of service problem with them. I took contract for one year from this company in December 2015 invoice no. 3159, after taking one service my cockroach problem did not solved.

I lodged the complaint with there customer care center they promised to send their representative but none of the representative have come so far. They had fixed 3-4 appointments with me but no one has turned up. Even after regular follow up on phone with them no one has come.

My cockroach problem has increased like anything. I have not seen such poor kind of customer service from any pest control company.

Quick action would be highly appreciated
Mine was a pathetic experience with them. They fooled me to fumigate fr pest control...I honestly didn't know what was it...unless after the guy did it...he told me it's so dangerous that it can kill humans as well. I got annoyed that y dint he tell me before. I thot it as just an add on chemical that they will spray.
And he was not at all trained and skilled. He told me to keep all eatables as it is and said it is not harmful for food.
But after doing it I was so horrified on the consequences that I did a lot of research on the net... they are so sick n totally unprofessional that they were unaware of the precautions to be taken before and after doing it.
⚠ CAUTION: I m warning all of you ppl thr who are considering that do not come in their talks, they are unskilled, untrained, illiterate, careless, nonsense people to do pest control.
And the lady who sits on the number given on justdial for supermax Pest control...is one big Gawar who does not know hw to respond to customers queries.
I regret using their third class services.
On fumigation, plz do a lot of research and only then do it if necessary by taking all means of precautions.
Balls to your contract.
Hi...I am too facing the same issues with Super Max Pest Control...They promised for 4 service visits and provided on 2. Now they say that the contract is expired. Useless guys and third class company.
Please don't fall prey to such cheaters.

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    Dahisar, Mumbai
    Maharashtra
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