Panasonic — Fully automatic washing machine not able to wash properly

Address:

New Delhi, Delhi

I bought Panasonic fully automatic machine (Model No.- NA-F65H5) on 8th February 2015 from a Panasonic dealer (K Square) in Dwarka Sector-7. The machine got installed on 9th and we did a trial run on the next day. The machine was not able to wash the clothes so we called customer care and the dealer as well and discuss the issue with their technical engineer who told us that we need to wash the clothes manually and then put them in the machine. If we have to wash the clothes manually then what is the use of fully automatic machines. This is not a machine it's just a bucket with motor and buttons to waste your electricity and water. If this is not working properly then why should I bother, Panasonic should bear a loss. I do not want this machine and want my money back.