Panasonic — No service attended by service center

Address:

Kanpur, Uttar Pradesh

Sir,
I have register a complaint to Panasonic helpline No [protected] on 29 Jun 14 vide PI-ASC[protected] repair of Air Conditioner. The complaint was not attended by service centre but they have cancelled my complain stating that I have not provided Bill of product to service mechanic at his arrival at my home. Whereas no service mechanic arrived at my house. Service centre had falsely put their remarks and cancelled my complaint. I have been repeatedly calling at helpline No. but there is no one to look into it. However, they have again registered a complaint for the same vide PI-ASC[protected] on 05 Jul 14. Till date no one has arrived for repairing the AC. If Panasonic can't provide servicing for their product then there is no use to sell them as other mechanics are unable to repair them.
Subhash Chandra