Address: | 411047 | Website: | www.panasonic.com/in |
I purchase Panasonic TV as its repeated brand but got very frustrated about this brand and serveries they are running in India. Very Very bad customer service i can call 3rd class service center in Pune. I lock my complaint on 25 march now its May 11. total 50 days over still my complaint not solved.
I purchase Panasonic 3d smart TV with 64000/- in just 2.5 years comes motherboard problem, I ask them it’s in extended warranty please replace same, but as per service center guys motherboard not available its stop manufacturing. my question is If Panasonic sale lots of TV then they should support all hardware life long.If not support they should replace me same configuration tv without any depreciation amount.
Now Panasonic saying they are depreciation done 50% how these policy not explain to customer while purchase?
I need new TV with same configuration from Panasonic if not need my money back.
Also I ask service center guys give me new TV model th-32ds500d but they are offering me 32cs510d with difference amount 2110.
Please help me to sort out same. Was this information helpful? |