Panasonic — Replacement of the product

Address:

Gautam Buddh Nagar, Uttar Pradesh

We purchased Panasonic LED TH -42A410d(TP) on 17-OCT-2014 from KBM electronic 1/32 Main vikas marg, lalita Park Laxmi Nagar Delhi 110092 .The product got faulty on 2-Jan-2015 and we raise the complain on 4-jan-2015 Job number-RO[protected] and techniain come on the 7-Jan-2015 and said it will be repaired with 5 to 7 working days however still we are waiting for the response and replacement of the faulty product however no one is providing the correct resolution.we called to the service center at Noida and had word with Mulchand Sharma and he promised to give the product on Friday which is 16-jan-2015 however no one comes to resolve the issue if we tried to call customer care for the same raised various complain however no response by them.We invested Rs45000 in the product and got faulty in 2 months only.We are getting mentally harassed by calling and getting unusual response we wasted around Rs2000 to Rs3000 by calling them and visiting here and there.I request you kindly look in to the matter and do the need full as soon as possible.