[Resolved]  Parimatch India — Registered a new account, because I can not access my old account

Good afternoon. I registered a new account, because I can not access my old account, I forgot my password. Won some money, created a request for withdrawal. In the end, I was withdrawn only the amount of my deposit, and the amount of my winnings was burned. Surprisingly, my wife has 8 accounts, and she withdraws winnings from each of them! But for some reason my accounts are blocked along with my winnings!