I received promotional offer from Pharmeasy for 400 cashback on lab test bookings on applying GRAND400 promo code. On 11 July I came to know that promotion is getting over on 12th July. So I booked Master health check up for my wife on 11th July itself, total cost was around - Rs 1998/- and applied applied GRAND400. After booking the order I didn't receive any cashback, so I went through T&C, in T&C it was mentioned that I will be receiving only after completion of Order. On 13th July I received the reports and my order got completed, I waited till 14th July but I didn't receive any cashback. So I followed up with customer care, now they are telling me that I didn't apply any promocode so won't be getting any cashback.
I told them I applied PROMO code that's why I am doing follow up, even in their order summary they don't mention if any promo code is applied.
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