Policybazaar — Without my consent loan sanctioned and credited

Website:www.policybazaar.com/?pb_source=google_brand&pb_medium=ppc&pb_term=Policy%20bazaar&pb_campaign=Policy_Bazaar00Brand&gad=1&gclid=CjwKCAjwq4imBhBQEiwA9Nx1BpGB8uvJ5TEgYHsWweLM71VmkRi_x1llj2fyiDTa

My loan requirement was of 6L with following conditions:- 2 years tenure, 11% rate of interest.

Policy bazaar employee Ankita Gupta somehow by asking me different documents and otps that I receive on my phone approves the loan without my consent with paysense for 5L, 4 years tenure, rate of interest 18% per annum and then forces me to take 1L from Bajaj.

I was totally shocked to see paysense crediting amount in my account 4.7L that too after deducting 25k+ processing fee.

I always told her that before processing anything, I need to make sure my requirements are met. Also it was very surprising how paysense blatantly send the amount in my account with any intimation.

Paysense need to remove this money from my account ASAP as I have never given a go ahead to take a loan from them.

Policy bazaar you need to have better employees who understands people's needs and not just push them in a pit just to make sales.
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Policy Bazaar customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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    Policy Bazaar Phone
    +1 80 0103 3999
    Policy Bazaar Address
    Ground Floor, 119, , Sector 44, Gurgaon, Haryana, India - 122001
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