PortaMart — Not received item

Address:	530014
Website:	www.portamart.in

This complaint pertains to Portamart online portal. I had ordered a Flip cover for my Micromax Canvas 5 mobile on 09 Dec 15. It has taken 6 days for the firm to confirm despatch the item. Besides, the delivery date has been indicated as before 26 Dec. This is despite the fact that I have paid for express delivery. This is plain cheating. The firm cannot take 17 days to deliver an item that too when the customer has opted for express delivery. A review from about the firm clearly indicates that there are many customers who have been cheated by this firm. Please check http://www.consumerforums.in/portamart-fake-online-shopping-website, you will realise the fraud that they are committing. May I request you to register my complaint and take punitive action against the firm. Regards, Captain Simon Mathai