Preetiworld — Product not received (Order #137519 "ZWILLING Gourmet Self-Sharpening 15-Piece")

Address:	G-112, Belgiam Square, Ring Road, Surat, Gujrat, 395002
Website:	preetiworld.in

I have ordered Product "ZWILLING ® Gourmet Self-Sharpening 15-Piece" on dated November 10, 2021, Order #137519 for Rs. 210.04 (Including GST Rs 32.04 + Shipping charges Rs 29.00 for Delivery Within 4-5 Days) from website "https://preetiworld.in". i have paid online through Google Pay (UPI transaction ID :[protected], but have not received my product yet.

I have sent mail 2 times on and tried to contact them on their contact number [protected] mentioned on the website, but there number seems to be invalid. They have not responded on mail either.

details:
https://preetiworld.in/
contact: [protected]
emails: [protected]@gmail.com; [protected]@gmail.com
address: G-112, Belgiam Square, Ring Road, Surat, Gujrat, 395002