PVR Cinemas Complaints & Reviews

This is regarding the captioned transaction, whereby I revert to inform you that I had paid an amount of Rs. 883.28 on 19.08.2023 made by the name of Heena Banga for buying the 3 ticket for the movie show gadar 2 at PVR cinemas naraina, New Delhi, for 4:10 show.

Payment has been made by google pay UPI I’d heenabanga.[protected]@okhdfcbank and was duly deducted from the account but unfortunately the ticket has not been generated...

Movie tickets not booked even after making the payment. The payment made for 4 tickets of movie Gadar 2 at PVR Vegas Mall for 1155 hrs/[protected] show but the booking not done and did not receive the tickets for same on my e-mail ID....

Ticket amount debited but ticket details has not come.
BookDate[protected]
Time-12:55pm
Movie:Jailer

Booked ticket thru pvrofficial site...

I'm writing my concern to inform that we have booked 2 tickets on August 6th in PVR cinemas APP after my UPI payment there are no tickets showing in PVR cinemas, called the customer care and they were not answering the call from 6pm to 10pm

when finally i was able to able to reach customer care, previously they informed that the money will be refunded within 7 to 8 days, it's been 11 days now and there is no refund initiated...

I want to PVR for watching OMG 2. Acc. to recent Govt orders, the food price is reduced by 40%, it came down to 99rs for combo. I asked the employee for the combo. She refused, she said that as it is 15th August, today the offer is not valid. I asked why? Today is a special day how come you are saying like this? She said let me call my manager. The manager arrived, he explained that for 15th Aug, we are not giving this combo, rest of the...

Dear PVR Cinemas Customer Service,

I hope this message finds you well. I am writing to express my profound disappointment and frustration regarding a recent incident that transpired at your cinema. On [7 july 2023], I had booked advance tickets for the [BAIPAN BHAARI DEVA (MARATHI)] screening at [PVR Pimpri Pune]. However, upon arriving at the venue with great anticipation, I was utterly dismayed to learn that the screening...

It is of no doubt that usually pvr brings the best quality of cinema. But today Mangalore forum mall(15/08/23) at 8.30 am the picture quality for the movie Jailer in audi 1was so poor that I felt like watching a 3d movie without 3d glass. The sound quality was also below average. I felt like my money was looted. I expect a refund of Rs. 580 as a compensation.
Kindly check the quality of screen and sound before your whole quality goes...

Just wants to make a complian in respect of PVR acropolis ahmedabd in respect of allow child below 18 years in movie OMG-2 at screen 1 show time 8:10 pm date[protected].
The manager Mr. Arnab shows his weakness to handle such situation where seen child below 18 years inside the screen.

Pls do the needful on urgent basis. U can verify with CCTV Camara...

I’ve booked tickets for oppenheimer for the 15 august along with food and drinks which cost about 1.7k. The amount was deducted but did not receive the tickets yet. When we tried to contact the customer service from 6 pm to 8 pm no one picked up and after 10 pm it says customer services can be contacted only from 9 am to 10 pm only.

There was a message which says that if the amount is deducted tickets will be issued, else...

Money is debited from the account but ticket is not showing on the app...

Unnecessary comments passsing by them seated behind our seats I 12... We can not enjoy our film......

Hi today Aug 12, 2023 we came 12.50 show jailer in screen 2 Seat no J10 and J11 in PVR Cinemas Skywalk, Aminjikarai. My baby’s silver bracelet was missing. Please check it and let me know....

I hope this message finds you well. I am writing to express my dissatisfaction with the consistent delay in starting movies at your venue. I recently attended a screening on [Date] and noticed a recurring issue that has left me disappointed.

The advertised movie start time was clearly mentioned as 8:55 AM, but to my frustration, the movie didn’t commence until 9:20 AM. This delay of 25 to 30 minutes has been a recurring problem,...

Booked ticket from PVR app for OMG2 money got deducted but ticket didn’t reflect to the app nor I got it anywhere. The payment done from paytm as attached....

I booked a ticket for mission impossible dead reckoning part 1 at PVR Heritage RSL ECR Chennai on 11th August.
The transaction was successful but I didn't receive any ticket not any refund. I want my money back.

My contact no. [protected]
Email I'd: [protected]@gmail.com...

On wednesday night at 10:37 pm i have booked tickets for jailer movie (11 august morning 11:45 show) at pvr uptown mall bangalore for two tickets. Transaction got successful i paid through phonepe but in app booking is not reflecting yaar do something....

I am unable to cancel movie tickets that i booked today on 9th Aug for OMG 2 in INOX Luxe in Phoenix Marketcity Velacherry, Chennai. No ticket cancellation option on app and website displays ticket cancellation not availaible for this cinema....

I booked ticket on 06th of August 2023 for jailer movie on the date of 10th.
The amount of ticket costs 1222.70 and I paid the amount and I checked my transaction history and the amount of 1222.70 was deducted twice..
Kindly resolve my issue I need my refund back which is taken extra from my account..
This is not fair to deduct amount like this i want a valid explanation of my issue and it should be resolved asap!!br...

Hello team, I booked the ticket for jailer movie for 13/08/23 at 12.45pm show timings when I booked the money got deducted from my bank and i didn't receive the tickets and also it happens frequently kindly i request you to refund my amount of ₹294 which was got deducted from my bank and my pvr cinema ID is [protected]@gmail.com and my mobile number is [protected], please kindly look into this...

I booked two tickets prime for a movie on date 7 August 2023. Money got deducted and no tickets were booked....