Hi,
I had booked a wrong date 03/02/2023 ticket by mistake instead of 04/02/2023. On contacting the support to help me cancel/reschedule ticket, i was told it is not allowed.
Agreed that it is my mistake, but there should be some leniency to the customer and either I should be allowed to reschedule or cancel it. My Rs 2638 gone waste just without reason. Even airlines allow cancelation/change of tickets.
I had to again book it for next day as well.
Booking id: UNIW[protected]
My name: Aman Deep Chatterjee
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