Quick Heal Technologies Pvt Ltd — my phone imei is not registered in your insurance company and now it's damaged

Vikas Singh001

from Thanesar, Haryana

Address:	136118
Website:	www.quickhealgadgetsecurance.co.in

I purchased my iphone 6 (32 gb) on 8 june, 2017. I purchased quick heal insurance online on 9 june, 2017 in the morning. Now my iphone was damaged. When i filed a complaint on this company customer care, then they told me that my phone imei number is not registered and asking me the product key, which i don't know now. I have a proof of giving money online of rs 1, 999 to this company. Now, i am so much frustated from their comments. Neither they are replying me anything.

Thank you

Vikas

Contact number - [protected]
Email - [protected]@gmail.com

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Quick Heal Technologies Pvt Ltd customer support has been notified about the posted complaint.

Oct 21, 2017

Updated by Vikas Singh001 I purchased my iphone 6 (32 gb) on 3 june, 2017 and purchased the insurance on that day. My i phone was damaged and i filed a complaint in the month of june. But my payment is not completed till now. What can i do now. Shoul i go to court, because every time whenever i send a complaint via email they replied me to wait for 48 hours and whenever i called them they told me that i had to wait for 15 to 21 days. When all my documents are completed, the why the company is not giving me my money.