Address: | Rahul Travel Oneway Taxi Pvt. Ltd., 301, Shriji Heights, Beside Kotak Mahindra Bank, Civil Lines, Raipur, Chhattisgarh, 492001 | Website: | rahultravels.com |
I booked a cab for Raipur on 11th March at 5pm but the cab arrived late by an hour at 6pm and due to which I missed my flight. Then I called the customer care and also connected with the coordinator of this trip Monika Tandan and asked for the refund as well the amount I lost due to their irresponsibility. They agreed to pay half of the amount in 2-3 days. When I called them back after 3 days and asked for my money, they simply refused to pay and asked me to go to consumer court and appeal there.
I have all the call recordings with the coordinator, their agreement and disagreement.
I just want them to pay what I lost. Was this information helpful? |
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