Rajasthan Technical University — Transcript delay

As I have submitted all documents and pay fees for taking transcripts on date of 17/02/2023. They had made me promise to deliver these documents only 15 days prior as it is reall urgent, so i had to go University personally. After 1.5 months of time, Since i have provide for fmy further education, I need it urgent base but there is no process yet.

Roll no-10ECOME081

Note:
1) No responce from call & email