Sir i have a problem in tata sky of not getting the picture view on my box
your enggineerr came and change the box by old one
and today charged 520 from my account and disconnet
very bad behavioure
when i start chat he dosent reply for long
my chat details
ashokr 17:58joined the chat
Good Evening ashok rathi, welcome to TataSky Chat support.
Tata Sky 17:58Please stay online as all our agents are busy assisting other customers, Your Estimated wait time is - 3 Minutes andMeanwhile, kindly key in what we can help you with in brief (1000 characters), And your queue position is - 1
Sood Amardeep17:58You are now chatting with Sood Amardeep and your chat reference ID is 0000BaAY4SA409K2. How may I help you today?
Sood Amardeep17:58May I know your query?
ashokr 17:59you had change the set up box and now cut around 500 from my account
ashokr 18:00why
Sood Amardeep18:00I regret for the inconvenience caused to you.
Sood Amardeep18:00Sure, I will assist you with this regard Mr. Rathi.
Just checking whether you are still with me
ashokr 18:03y
Sood Amardeep18:03I would like to inform Rs. 350 is been charged as you have changed the Set Top Box and Rs. 170 been charged for service visit.
ashokr 18:04sir why
ashokr 18:05what is problem in set up box
Sood Amardeep18:05As I told you the charges been deducted for the service visit and the Handling charges for your HD PVR Set Top Box.
ashokr 18:05only red light is not coming
ashokr 18:06and that cant charge 520 amount
Sood Amardeep18:06Your Set Top Box is been changed, the charges are been deducted for the same.
ashokr 18:06that very wrong
ashokr 18:07change ok but that change is also old not new box
Sood Amardeep18:07Yes.
ashokr 18:07that can be repair locally may around 100
Sood Amardeep18:08The new Set Top Box will cost you Rs. 7890, the same is been given to you at Rs. 350 at a good condition.
ashokr 18:08or i thinkther was no problem in the box Was this information helpful? |
Ramesh — UPLOADING NOT DONE
I HAVE PAID MONEY ON 3 MAY 2015. B TOMMORROW IT WLL BE 6 MAY 2015. EVEN NOW THE ADVT NOT UPLOADED. IST IT QUIC R OR LATE R