Razorpay — Money settlement not done to the account

Address:SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030

I have opened an account in razorpay which gives a payment gateway to receive money from customers.
The money is blocked in razorpay and it is stuck and they say that the account is blocked . Tried reaching to razorpay support and they keep stalling and the issue is not resolved . All they say is the issue is being handled but no update on what is being done.
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    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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