Reader's Digest — Non receipt of refund on subscription cancellation.

Subscription no [protected]
Cus I'd [protected]
I had my subscription terminated on Oct 2020.
Even after over 5 month, I have not received my refund amount.
I have been sending email every fortnight, and over toll free number.I get the same reply, checking with the refund dept.
Today, I have come to know that refund has not been initiated.
Please check and send me the refund .
Philip Varghese