Reliance Trends — Unprofessional behaviour as well as fake offer posted on every clothing stand

Address:

Dadar Star Mall - Mumbai

Hello Trends Management,

Greetings of the day.

I’m Prathamesh Tare from Mahim wanted to inform you about the unprofessional behaviour at Dadar’s Trends.
I was doing some shopping, at that time one of your volunteers came and told me about today's offer which was written on every clothing stand, that if you do the shopping above Rs. 4000 then you will get some gift hamper by paying some minimum cost.
I did the shopping accordingly for Rs. 5000+ (Bill No. FR3W[protected]). While paying the bill I asked him about the gift. The guy straight away denied it and said we don’t have any kind of offer going on. Then I asked him, why you guys promoting by insisting customers to do a shopping of Rs.4000+ will get a gift hamper.

Please do provide me with a valid reason. Else I’ll register a complaint against this case.

However, that billing counter guy also denied ironing the messy palazzo. Instead of asking it before buying it to one of your volunteers about the iron stuff and that volunteer said yes (We will iron it out once you do the billing) but this billing guy was very unprofessional behaving and denied everything and no one was coordinating with any client properly.

It was a very unprofessional experience I had in Dadar Trends.

Sales Man Id: 60716320

Awaiting for your reply.

Best Regards,
Prathamesh Tare.
[protected]