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Not refunded money
same problem
I had placed for a BlackBerry Z10 (Charcoal Black) wide order number 0580
paid Rs 17896 payment made by SBI Debit card
through online. I received mail as to the acceptance of the payment; on 12 mar 14 they send me that my order is on preparation in progress.On 14 mar 14 they replied that product I had ordered was out of stock and initiated Refund.I had cotacted them on customer care number they told that money will refund into my account with in 7 business working days.Now almost 20 Days completed but my money was not refunded.I repeatedly contacted them their reply was refund initiated from their side and the problem was with BILLDESK wait for next three days.I had confirmed from Billdesk about my transaction refund, they told me that no refund was initiated on my transaction. Kindly help me out.please
please
same problem
I had placed for a BlackBerry Z10 (Charcoal Black) wide order number 0580
paid Rs 17896 payment made by SBI Debit card
through online. I received mail as to the acceptance of the payment; on 12 mar 14 they send me that my order is on preparation in progress.On 14 mar 14 they replied that product I had ordered was out of stock and initiated Refund.I had cotacted them on customer care number they told that money will refund into my account with in 7 business working days.Now almost 20 Days completed but my money was not refunded.I repeatedly contacted them their reply was refund initiated from their side and the problem was with BILLDESK wait for next three days.I had confirmed from Billdesk about my transaction refund, they told me that no refund was initiated on my transaction. Kindly help me out.please
please
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+91 96 5078 7333
B-22 Somdutt Chamber -1, Bikaji Cama Place, New Delhi, Delhi, India - 110065
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Same Problem
My order number was 613
I ordered one blackberry Z 10 on 9/3/14 for RS 17901/-.. But after receiving full amount this company informed me after just 10 mins that it is out of stock on 9/3/14.
Immediately, on same day, I requested for refund and questioned "why they are listing a product which they don''t have and receiving money for it".
Then on helpline, on 12th, they informed me that they are arranging this mobile.
Next on 14th March I received mail that company had processed my refund.
"We have processed your Retailbunny.com refund for order with the reference VPRNPARJC."
After waiting for some days, I sent mail on 15th march 14 to its MD, Refund section and customer care but nobody responded.
After that on their helpline, I had a talk with Varsha, she told me to send information of your bank account. She promised that she would refund this payment on Saturday evening means 22/3/14. I sent mail and provided all required details for refund.But she did nothing.
Afterwards I talked to Eliason Borah and Anjali both promised but did nothing. I''m still waiting for my refund. Moreover it's very hard to contact them on co’s given phone number.
Address: Rbunny E- Retail Pvt Limited
B-22 Somdutt Chamber -1 Bikaji Cama Place
New Delhi -110066
Persons responding my calls on [protected], are Varsha, Anjali and Eliason borah.
Regards Kanwaldeep Singh