[Resolved] Rhileshop.in — ordered apex chrome base high back engineered office chair - not yet delivered
K
kanwalk
from Hyderabad, Telangana
Website:
rhileshop.in/collections/all
Hi Team,
I saw an Add in facebook about the Rhile shop (Link: https://rhileshop.in/collections/all) and there was a clearance sale going on. I ordered an Officer chair on 6th Dec 2020 for rupees 1499/-. Before ordering the chair I have gone through its shipping policy and it was clearly mentioned that you will get the delivery with in 2-3 days. (Shipping Policy wordings: Once you place an order, the delivery time may take 2-3 days. You will get the tracking details on your email address after placing the order. In case of any enquiries, mail us at [protected]@rhileshop.in). Neither I got any message, tracking link nor the delivery of the product. No communication from them. They just debited the amount (1499/-) from my card through their payment gateway RAZORPAY.
I have dropped email, follow up emails to support @rhileshop.in but everything gone in vain. I didn't receive any response from them nor the delivery of the product. it's been 17 days. So requesting you to kindly help me with this and respond ASAP. Thank you
Regards,
Krishna
+1 photos
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Jan 19, 2021
Complaint marked as Resolved
Hi Team,
Could you please update on the issue which I have raised. Yet, didn't receive any update on this.
Dec 31, 2020
Updated by kanwalk It is not yet resolved
Jan 09, 2021
Updated by kanwalk Here is the order number (1544). Attached is the screenshot for your reference. kindly help me to get it resolved.
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