Roca India / Parryware — Complaint pending for the last 5 months

Have made an complaints in the month of Oct 21 regarding seat water tank push button not working. I was issued complaint number CAM/211021/02. Invoice and others details was provided as asked for on whatapp. However 5 months have been passed but i am still waiting for repair work. As i was posted in Leh hence could not persued matter regularly with the company. Matter was again taken up with company on whatapp in the month of Jan 22 and surprisingly a new complaint number has been issed i.e CAM/310122/05. However, 16 days again been lapse but still repair not carried out. This is really a shame for such an big company. I am on regular touch on whatapp with company on mb no. [protected]. This is my last request and now i am forced to take up this matter with the consumer court.
Thanks
Sandeep soni, [protected]