Runwal Group — False promises / Delay in fulfilling commitment

Address:

Runwal Gardens, Manpada Shil Road, Dombivali East

I have Booked flat in Runwal Gardens, T-30 1309, While booking it was told that we will be given the Gifts. The same will be delivered to our address within 15 days from Registration Date. Now it has been 1 Year & Still we are getting answers from our RM's that it will be provided in some days. Even when we call them then they were like, Sorry sir it took THODA TIME, we are on it & we will provide. We have putted requisition for procurement n all. At the same time there is demand for Payment these fellows keep on calling you, will mail for pending payments. This is totally ridiculous way of working & not keeping to the promises they are doing while booking.
Not at all happy with the way they are handling the customers & making false promises.