Runwal Group — Inefficient payment team of Runwal Gardan - Flat No.T13-1302 Runwal Gardens

Myself owner of Flat No.T13-1302 Runwal Gardens would like to inform you that your payment team makes lots of mistakes for which we as a customer gets suffered.

This is the 2nd incident that I have received demand letter Serial No:RV21/60/50028180 on 4th march 2022 though the letter is dated 25 Feb 2022 and due date is 12 March 2022 for payment.

Bank require 10 working days for payment. Mistake is from your team. So interest should not apply on the payment.

1st incident is related to demand letter Serial No:RV20/60/50003458 dated 13.10.2020 which I haven't received and you people have agreed that's its mistake from your side. Even you don't have evidence for the same that you people have communicated the same to me. I got the demand letter in Jan 2021 that also after doing enquiry against the EMI deduction from bank.