Runwal Group — RUNWAL GARDENS DOMBIVALI - 1st case - Referral Benefit committed at the time of Flat Booking & 2nd case - welcome gift

Address:Manpada, Kalyan - Shilphata Rd, Bhadra Nagar, Dombivli, Maharashtra 421204

RELATED TO FLAT BOOKING AT RUNWAL GARDENS DOMBIVALI ON 28.11.2020, TOWER25-3003

1st case - Referral Benefit of 0.7 % of Agreement value committed at the time of Flat Booking

At the time of booking Flat at Runwal Gardens Dombivali on dated 28.11.2020, sales person from Homesfy channel partner has given a promise in front of Runwal Gardens Sales manager and in written given mail that I will get 0.7 % of my agreement value after registration and 10% payment. After registration till 19 th Feb 2021 he confirmed that registration is still not updated in the MIS system whereas registration was already done on 05 Feb 2021. After that there was no response from Sales persons of Channel partner of Runwal Gardens and sales person of runwal Garden, and after ignoring so many calls and messages now they refuses to give the said benefit.
Related to that matter, follow ups were taken with Runwal Gardens RM, Sales Manager and channel partner but it feels that after sales both parties are not interested in resolving customer Query.

While flat booking only false commitments are given.

2nd case - welcome gift

Still I haven't found any correct answer on the welcome gift which was committed to be received while Flat Agreement registration. but it's more than 1.5 years gone and still waiting for the same, for which so many times discussed with RM. but i think now they also don't have an answer and just to say pending from management.

REQUEST TO PLEASE ARRANGE FOR REFUND OF REFERAL BENIFIT & ARRANGE WELCOME GIFT.
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