Address: | Chennai, Tamil Nadu, 600015 |
Dear sir,
I have purchased a samsonite laptop bag from your shop (Bag world aydar) on 11th july 2015. On 5th july 2015, i have noticed that the bottom of the bag has given up / worn out and it appears it is a design failure. I confirm that i am using the bag only for laptop, tablet, mini ipad and the corresponding cords for the above items.
Find attached the copy of the bill and the photo of the worn out bag. Since this damage has happened within one year, i would like you to replace the bag with similar specs or equivalent for the above usage.
I came to your shop physically on 6th july approx. 1200 noon and noticed that your shop is closed. Since i am travelling from 7th july to 9th july 16, i will not be able to reach your shop in person. However, i will try to come on 10th (Sunday).
Request your early intervention and sorting out this issue.
With regards,
S subramanian Was this information helpful? |
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