Sastasundar.com — Insulin

Address:

Kolkata, West Bengal, 700150

Dear sir,

I ordered no. [protected] (invoice no. WB15818MTI000452 dt.[protected] for 1pcs Human Insulatard on 9 July, 2017 midnight and I got it delivered on 11th july, 2017 of August. After getting the product, I realized that I have made a mistake on ordering, I should have ordered Human Mixtard. I requested for a sales return through sastasundar.com on same day[protected] . But your health buddy said both product is same use it, when I called up the customer care number:[protected] and a lady said that insulin can not be exchange,
I hope you know Insulin is death and life medicine and I attach photo copy of my prescription and also Doctor details when ordered. So you have relaxation about medicine order. And what am I do with it? And am I through it to dustbin. And order a new product ?
Please give me appropriate answer. Other wise I wise to discussing with Consumer Forum.
Thanks and regards,
Prasenjit kundu
[protected]