Sastasundar.com — payment not refund

Address:

700157

Dear sir
This is to inform you that i had make a payment of rs. 1115/- on 26th july'17 against order no. [protected] & [protected] by ccavenue getway through internet banking (Icici bank, a/c no.[protected] and i cancelled that order on same time. But still now amount not refund.

I informed sastasundar customer care and they asked to contact with ccavenue customer service. I talked with them too. And they said that
Refund isn't initiate by sastasundar against referance no.[protected].
That's why they are not able to refund the amount.

Kindly look into this matter and solved it as soon as possible.

Thank you
Nandita bhattacharya roy.