[Resolved]  Den Networks — Harassment by the cable operator

Address:

Maharashtra

have been harassed by Alfa Cable who claim to be the franchisee of Den network, who had disconnected my cable connection on 31st July 2013. On inquiring I was told that the disconnection was for the reason of able Subscription form. We were not told of any deadline to submit the cable subscription form. Though submitted the form on 4th August 2013 hoping that the cable will go operational on 6th. However on following up with Alfa Cable they claimed to have lost my form & then wanted a new one. Finally without any recourse submitted another application on the 08th. finally my connection was restored on 10th Aug.

Again today 16th Aug the cable connection is lost, without any prior information and/or intimation, which makes me conclude o[censored]nnecessary harassment by the cable operator.

My advice is to never subscribe to the Den network or Alfa Cable as both are hopeless and don't understand customer service at all.