[Resolved]  Screen Guards India — Screen Guards India: New Order #[protected]: The payment was unsuccessful but money was debited from my account but

Hi,
I ordered Dr. VAKU shockproof case for S10plus mobile for Rs 809.10 on 9th Oct 2021. The amount was debitted from my account but the site said that payment was unsuccessful. Kindly update if my payment was received and whether my order got placed or else kindly refund my amount. The moment money was deducted i was redirected to a cashfree payment page where it said that the order was unsuccessful. The site so called screenguard customer ticket is useless. We are not able to track our complaint status also like we can't track our order. We trusted your site and thats why we ordered and it is your ultimate responsibility as owner/manager to attend our queries.
Order id :
Screen Guards India: New Order
#[protected]
+1 photos
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Oct 25, 2021
Complaint marked as Resolved 
Product is received as expected. Thank you very much
Screen Guards India customer support has been notified about the posted complaint.
Oct 18, 2021
Updated by Deepika Vs
Hi,
The screenguards staff has replied that they will process my order in 3 to 5 working days but still no action from them.They are not even sending a link to track my order nor do they reply or pick up the calls. Consumer complaints team please take an action against this Screen guards India . If this continues then lot of people will lose their money in this scam website. I want my money back or i want the product i ordered. The Apologies can't be accepted to compensate the loss of my money from screenguards india.

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