[Resolved]  Serco Bpo — Salary not received and not releasing the my releiving letter

Address:

Thane, Maharashtra

Hi, My name is Bonaventure Employ code 144647 I had joined Serco BPO Thane on June 19 th 2012 and left the company on 26th may 2013 in the process Etisalat and left 1 year ago serving my notice period and submitted all my exit formalities to my assistant manager Ali Merchant and the TL Joyson lewis as the Hr office was been closed as they did not do the formalities for the whole day . After 45 days when I called up for my full and final the Hr responded that They have not received any exit details as the management had lost all of it when confirmed 5 days before they stated that manager has lost more then 17 employees details and marked them absconding . They also stated that we will have to pay them an amount as we never informed them that we were leaving the company .Also mentioned that they will not be able to process the same as all the managers and team leaders has been changed also mentioned that they have changed the policies which was not been mentioned in the appointment letter And now its been impacting my new job . Happy to discuss it further as I need my releiving letter as they are not been issuing the same Need to know what has to be done