| Address: | 560036 | | Website: | me.servify.in |
Date of the incident : 31-aug-2018
Reference number :1jsu9v64y4
Full description of the incident : i raised the complaint my mobile getting poweroff when i am on the call (Even power is more than 75%) once the mobile got switch off i need power on the button with power button and volume up key so i raised complaint and they took the mobile on 31-aug-2018 near by my office around 3:00 pm ist, even i requested and wrote on the box of the mobile please call me to discussion the mobile issue. They didnt call, later when i check their website https://me.servify.in it shows that mobile pick date shows :sun sep 02 2018 when gave the mobile on friday but their website it shows sun 2-2018 later i didnt get any response then i called to customer carer they told me that they are escalating on this 1sep 10 2018 later also i didnt get any response when i checked on 13 sep 2018 it shows the return to customer mon sep 10 2018 but till now i didnt get my mobile no response from the custome care and service center.
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