Shine.com — Monetary fraud by shine.com, mislead misguide leads to pay for packages

Address:bangalore
Website:www.shine.com

Misguide and mislead to make payment for unwanted modules, which is neither used, nor activated. cancel the order and refund the amount.

why do we need to pay this huge amount which not required to me, everything is hidden,

Why these things is not maintained in the Shine portal before taking this service? why these things are hidden?

Why in a call we need to pay all these amounts? also why don't you have a refund policy
which i have bought and didn't use your service yet or activate your service yet.
As per govt rules we have an option to cancel at any time with in 15 days or any streaming services also have regulation for cancellation
i hope all learning modules also have cancellation policy apply, contact HR ministry
. You are in media industry dont you know this?

Despatie requested for cancellation immediately once the payment done, executes are not even bother to listen, contacted shine.com and sent multiple mail for cancellation on the same day.

Cancel the order and refund, Purchased on Feb 22 till now following up for refund.
1.Resume Booster
Transaction ID: IN20240222_[protected]_[protected]
Order id: CP516058

2.Certification Basic
order id: CP516132
Transaction ID: IN20240222_[protected]_[protected]

3.Communication skills
Order id: CP516135
Transaction ID: IN20240222_[protected]_[protected]

4.Job Search
Order ID: CP516142
Transaction ID: IN20240222_[protected]_[protected]

5.Job Assistence
Order id: CP516152
Transaction ID: IN20240222_[protected]_[protected]

6.Job Interview
Order ID: CP516154
Transaction ID: IN20240222_[protected]_[protected]
Rs. 29019.99

7.Managment skill
order id: CP516154
Transaction ID: IN20240222_[protected]_[protected]

8.Professional Summary
order id: CP516168
Transaction ID: IN20240222_[protected]_[protected]

request for investigate the issue, all the amount transferred to HT media group. no idea still how many people will lose the amount.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
May 09, 2024
Shine.com Customer Care's response
Dear Ma'am,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
May 14, 2024
Updated by pu08
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