My order id:[protected]
I got damaged product from Shopper Stop Online site. I tried returning immediately but the status of my product delivery isnt updated in their system, so reached out to their customer care, who told me to wait for the status to get updated. In this conversation, they didnt bother to ask the reason for return nor did they told to send the pictures of the damaged product(This info was later given when I called customer care about my refund after waiting for 20 days without any update from them). So I've waited and returned it. Waited 20 days for their response but no mail or call from them, worried about my money, I called them and to my shock they said that they wont refund my money cuz product is damaged. What kind of open fraud is this?
You guys sent me damaged product and because I've returned, now you charge me for that stupid product of yours?
Shopping on your lame website is my biggest mistake, I should have read the reviews in the app store about your pathetic service and goods.
The watch is wastefully damaged that one of its hand is detached and rolling on the dial, how can I damage a watch without breaking it, I've asked the same question to their customer care but they bother answering my question. They just say that, they have verified from their end and they've found no damage to the product while sending it.
What kind of irresponsible and fraudulent behaviour is this?
Anyone can understand that the watch cant be damaged by me in such a way without breaking the glass.
I want my money back!!
And also I want to sue your fraudulent company for making go through all this torture and for trying to create false cheap image of my moral character. But thats lot of hassle in India, just for that reason your lame company could save its as*s Was this information helpful? | 
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