Shree Maruti Courier Service — Courier which has my medicines has not been received yet

Address:

Arazi No. 261 shaha urf Pipalgaon Prayagraj Uttar Pradesh -211012 near Courtyard Open Air Multicuisine Restaurant IIIT Jhalwa

Tracking No.: [protected]

My courier has been sent from Mumbai, Maharashtra to Prayagraj, Uttar Pradesh on 10th Aug 2023.
However today is 25th August and I have not received it.

I have been following up with maruti courier assistant Miss Pooja, however nothing has been solved yet.

Also I have been following up with courier service employee Vivek Jaiswal who is taking care of Prayagraj branch. From last 2 weeks he has been making false assurances that my courier will be delivered, however every next day it is not.

Today he himself assured me that he will be coming with the courier however he also didn't came like his delivery boys.

I mean what kind of pathetic behaviour of an employee is this. My health is not well and they have kept my medicines from last 2 weeks but they are not coming to deliver it at home.

I want that strict action needs to be taken against Mr. Vivek Jaiswal who is taking care of Prayagraj hub at judges colony