[Resolved]  Siemens Home India — Break down of fully automatic washing machine

Address:201014

I have parched Siemens washing machine (Model-WM10X168IN/01 FD9312) from Vijay Sales Indirapuram in year 2015. Approximately 15 days back my washing machine was not working and I registered the complaint. After 2 days service person came and checking the machine told its mother board is complaint. It's cost was around 9000/. I told him to repair the same. He said it cant be repaired, it will be replaced only. I got shocked to hear that within 2 and half years I have to invest about[protected]/- I was using VEDIOCON before this and it lasted more than 12 years. Now I regret for this wrong choice of buying Siemens. I had opted SIEMENS machine as a brand name. I hope you will provide me some appropriate solution on some reasonably for these spares. Regards. Sunil Kumar Singh, M-[protected], [protected]@rediffmail.com
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Jun 10, 2017
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Siemens Home India Customer Care's response
Dear Sir,

We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly.

With Regards,
Siemens Home Appliances Team
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Water out not function

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