I am writing this to whoever can help me out of this situation after exhausting almost all contact numbers I could get my hands on for Siemens India customer service.
I had ordered for a new washing machine drum from Siemens in March costing Rs.14, 000/-(includes 1 year warranty) which was delivered and fitted by Mr.Parvez, It turned out to be faulty and I raised a complaint for it to Siemens call center which was heard by a deaf team.
After raising thousands of complaints all I receive is the complaint number with no response and the complaint number is being closed without my knowledge.
The latest complaint number is - [protected] (which is my 1000th complaint number for the same issue)
I have had a dead washing machine with me since March which is mere trash after spending Rs.14, 000/- and trusting Siemens for original parts.
Highly disappointed! Was this information helpful? |
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