Skechers India — Shoe GO WALK 6 216202-GYRD

I had purchased some items from Skechers, VIOM ENTERPRISES Haldwani (Uttarakhand) Store, on 26th september 2022, the bill of which you will find attached. This purchase included a pair of shoes, which have been torn from front and back sides within a span of roughly 3 months, pictures of which you will find attached. I noticed this around 2 months back but because of my busy schedule I could not visit the nearest store in my locality. Yesterday i visited the store and they directed me to mail to the customer care directly.
I humbly request you for an exchange of this product in the shortest time possible.
(NOTE: The other 2 items which I purchased along with the damaged shoes show no complaint at all)