| Address: | Chennai, Tamil Nadu, 600044 |
I ordered and paid for the smart tv octa air on the 07th of february 2018.
I got a confirmation on the 08th of february, that the item has been despatched. I have not yet received the product.
Product shipment: smarttv123 octa
Shipment website: https://asgtool.asendiahk.com/
Shipment number: asl20180208in885067
Date shipped: 2/8/2018
Order: a3fd62fc7a26262d8525822d00514e97
Asendia status
Asl20180208in885067
Date time status
[protected]:30:48 order received at fulfilment centre hub
[protected]:10:09 order being packed at fulfilment centre hub
[protected]:12:46 order dispatched from fulfilment centre hub
[protected]:09:47 order has arrived at destination country - item has been transferred to local post and will no longer receive further updates
Quoted above are the order details. Kindly check why delivery has not yet been completed. Was this information helpful? | 
I ordered and paid for the smart tv octa air on the 13th of february 2018.
I got a confirmation on the 13th of february, that the item has been despatched. I have not yet received the product.
I have received a mail from you with the following details:
Product Shipment: SmartTV123 Octa
Shipment Website: https://asgtool.asendiahk.com/
Shipment Number: ASL20180213IN922508
Date Shipped: 2/13/2018
Order: BA92C7C3C06C427F[protected]E0712
Asendia status
order has arrived at destination country - item has been transferred to local post and will no longer receive further updates
Quoted above are the order details. Kindly check why delivery has not yet been completed.
I gave 6 email reminders to customerservice.[protected]@smarttv123.com
But no reply received
Kindly help me.
From
K V K Srinivasa Rao
Hyderabad, India
[protected]@yahoo.com
Dt[protected]