Smashing Commerce — received different product from the product ordered

Address:132101

I have received a different product from the product which i have ordered. Find the attached images of product i have ordered and product i have received. I don't understand why clear difference is not seen by smashing commerce team. Everyone is just trying to prove that the product is same as you saw in add and ordered. Now can you see the difference of the product. I have received square/ rectangle shape product though i have ordered of other product having cylenderical shape. Need the product get be replaced or cash back as trust from smashing commerce has been broken
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